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Leadership in Action
April 15-18, 2010
This is an essential course for any Guild member who plays an
active role in the Union. Whether you are brand new to the Guild or
have been active for years, you can benefit. The course takes place
over two and half days (Friday-Sunday) and is full of useful skills
to make you more effective in your union activities.
It's a highly participatory course with a strong emphasis on case studies
and interactive exercises. And it comes highly recommended by
previous participants.
Dispute Resolution - Level I
October 1-3, 2010
Participants will learn the basic skills
required for solving problems both in and out of the workplace. This
course is open to any Guild member interested in being more
effective in finding creative and effective solutions for problems
and disputes. You'll learn how to clearly identify the problem, how
to determine the needs of each side in a dispute, how to develop a
solution that is fair and realistic and how to bring each side to a
mutually acceptable agreement.
Dispute Resolution - Level II: facilitation
and mediation, November 4-7, 2010
(Prerequisite: Dispute Resolution I or previous
workplace experience in problem-solving)
This course is designed to
build on skills learned in Dispute Resolution. Where the first course
focused on solving individual problems, this one will focus on helping
others find solutions. Participants will learn effective facilitation
tools and techniques dealing with behaviour and process. You’ll
learn how to define the problem, how to ask questions effectively,
the language of facilitation, the importance of neutrality, best
and worst practices and practical strategies for dealing with difficult
problems.
The Art of Negotiation
Participants learn the basic skills
required for negotiating individual contracts, overtime buyouts
and additional remuneration, as well as skills for negotiating collective
agreements. This course is open to any Guild member interested in
being more effective in any negotiation with management. You’ll
learn how to establish your own wants and needs, how to identify
what’s realistic and saleable, and how to achieve a mutually
satisfactory agreement.
Available in French in 2009
Contract
Enforcement - Level I
This course deals with interpretation and
administration of the collective agreement, grievance procedures
and conflict resolution. Participants will be guided through their
own collective agreements, focusing on frequently applied articles.
They will also participate in exercises that develop skills for
investigating and resolving problems and drafting and resolving
grievances. Participants will also take part in activities aimed
at analysing problems using brainstorming techniques.
Available in 2010
Contract Enforcement -
Level II: labour law
This course will explore a range of perspectives
on labour relations and employment. Participants will be guided
through relevant sections of the Labour Code including the duty
to represent, basic worker rights, rules on collective bargaining,
etc. They will also be receive instruction on the application of
Human Rights legislation, Health and Safety rules, the Privacy Act
and the role of case law in grievance arbitration.
Train
the Trainer
This course is open to any Guild member
interested in teaching and facilitating Guild education courses.
It is based on principles of popular adult education and is designed
to give you the skills to teach and/or design courses and workshops.
You will learn how adults learn, what makes a good course or workshop,
presentation techniques and how to develop and apply course goals.
You will also design and present a module for a Guild workshop.
And you will return to your home location with designs ready for
use.
Available in 2010
ONE-DAY WORKSHOPS -
available in your location/branch on
demand. Contact the CMG's National Director of Education, Barbara
Saxberg (bsaxberg-nec@cmg.ca),
for details.
But What Does it Mean? (How To Interpret Your
Collective Agreement)
Aimed at activists,
stewards, grievance committee members: how to read your collective
agreement; how to use a four-step process for interpretation; how to
apply the process to prepare to meet with management. The content of
this workshop can apply to any collective agreement.
Enough Already! (Strategies For Coping With
Bullies At Work)
Aimed at anyone who
has been bullied, has seen someone bullied or has been asked to help
someone bullied: understanding bullying (definitions, types); what
motivates a bully; who is the likely target; what’s the impact;
where’s the law; what to do about it
Mobilizing Your Branch/Location
Aimed at
location and branch activists and executive members: reaching out to
new members; reaching out to potential activists; building networks;
mobilizing around issues; develop a campaign plan; communication
Help! I’ve been elected… now what? (Training
For New Executive Members)
Aimed at anyone newly
elected to a CMG executive committee/council; Guild history and
structure; your role and responsibilities as an e-board member;
what/who makes a good leader; how to communicate and debate
effectively.
Taking Action on Workload
Aimed at
anyone dealing with workload issues: what is it? What are the
causes, consequences, examples of workload issues? What are your
rights? How to say no. What do other unions do? Planning a strategy.
Attention Branch/Location Executives:
Guild Activists Toolkit
...basic tools for running a location or branch.
Organize a lunch
session in your workplace! The modules below are designed
specifically for members of local or branch executives.
They can be delivered independently or in combination at a one- or two-day course. Each module has practical,
easy-to-read handouts and forms. Instruction on each module takes
one to two hours. The Guild will provide a trainer.
Modules:
Branch/Location
administration:
* Leadership Skills
- what makes a good leader, analyzing your strengths, learning to delegate and recruit others to share the
load
* Mobilizing the membership – building a structure,
mobilizing around issues, keeping the structure going
* Meeting New Members – introducing new members to the
Guild, what and whom they need to know, using member kits
* Running a meeting – setting an agenda, time limits,
rules of order, letting participants have their say, reaching decisions
* Meeting with management – deciding who to meet, maintaining
focus, developing a pre-meeting strategy, setting deadlines for
action/resolution, follow-up correspondence
Case handling:
* Dealing with members
– understanding issues/problems, determining
resources, when to bring someone else in, getting the facts, dealing
with member-to-member conflict, documenting a case, developing an
appropriate strategy
* Focusing on Issues – avoiding distractions, understanding
the facts and deciding on an outcome, avoiding personality disputes,
brainstorming ideas
* Effective letter writing - staying with the facts, who
to write, intros/extros and that pesky middle part
* Grievance writing – step-by-step instructions on filing
a grievance, selection of appropriate contract articles, defining
the grievance, identifying remedies, timeline
* Keeping the record – what forms to use, how to fill
out investigative forms, when to write e-mails and other correspondence,
interviewing potential witnesses, research and documentation
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